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Facilitators fill an impartial role in helping groups become more effective, acting as process guides to create a balance between participation and results.
The best facilitators are skilful communicators and organisers with strong expertise in group dynamics. They're flexible, responsive and aware, can use a range of different techniques and interventions, and immediately sense if a change of approach is needed.
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Highly competent leaders, team members and communicators come to light from Illuma Consulting's training and development programs.
Our programs focus on developing better interpersonal skills, including influencing, sales and customer service; delivering compelling presentations and speeches; and enhancing training, facilitation and coaching abilities.
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Coaching is a highly effective process that deepens awareness and learning, enabling teams and individuals to achieve markedly better results and enhance their quality of life with less effort.
Most of our coaching involves working closely with senior individuals and with teams, guiding them to clarify their core purpose and goals, creating strategies and plans to achieve those goals, then building their capability by developing the skills and behaviours needed to succeed.
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Illuma Consulting believes we need a more inclusive, effective method for addressing issues which affect a range of stakeholders. We therefore use collaborative processes to explore issues and encourage high levels of participation.
We design processes for different client groups, giving structure to discussions so we can slow down the pace, leave behind the debating tactics and ensure different perspectives are heard.
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