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Facilitators fill an impartial role in helping groups become more effective, acting as process guides to create a balance between participation and results.
The best facilitators are skilful communicators and organisers with strong expertise in group dynamics. They're flexible, responsive and aware, can use a range of different techniques and interventions, and immediately sense if a change of approach is needed.
Good facilitation involves knowing when to intervene or take control, listening to one participant yet paying attention to the whole, managing the group's time and energy, resolving conflict, achieving a shift in thinking, gaining commitment and always maintaining clarity about outcomes.
Illuma Consulting is highly experienced in the facilitation of a wide range of meetings, events and interventions including:
Strategic Planning sessions:
- Engaging staff and/or stakeholders in processes such as getting clear on purpose and mission
- Environmental scanning
- Exploring potential strategic directions
- Setting goals and gaining commitment to implement and follow through.
A typical facilitated event with high levels of participation and listening to others perspectives and viewpoints.
Relationship management:
- Surfacing interpersonal issues and complex disagreements
- Improving trust and communication
- Developing better teamwork
- Resolving conflict
Engagement and Dialogue
- "World Café" events
- Collaborative thinking and learning
- "Open Space" conferences
Illuma also has a successful record in training group facilitators. Contact us for more information on our training and development programs for facilitators.
Rhonda Tranks is a member of the International Association of Facilitators, the profession's peak international body and is on the Australia and New Zealand IAF Regional Committee.
Rhonda is also a Certified Professional Facilitator with the IAF, and has undergone an assessment process based on rigorous peer review of knowledge, experience and demonstration of skills. The IAF CertifiedTM Professional Facilitator designation shows attainment of these core competencies, and offers clients an assurance that their facilitator is qualified to design and provide basic group facilitation services. More information is available on the IAF website. |